Hi! I’m Vincent.
I help support teams get their operations under control.
I'm Vincent Veldkamp, the original Major Incident.
I collaborate with service managers and support teams to identify and resolve the root causes of frequent service disruptions.
Together, we develop efficient processes and systems that enhance team performance and reduce downtime.
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"If you are looking for someone who can seamlessly manage your Service Desk, while delivering top-notch quality, Vincent is your go-to person."
Ewa Malinowska, Vanderlande
